Frequently asked questions

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Security And Privacy

I can't log into Clinials
Will my protocol data be used to train AI models?
Does your software use ChatGPT or similar AI Tools?
Are the protocols I upload on Clinials secure?
Does Clinials have an example protocol I can use?
Who has access to my information on Clinials?

AI Accuracy

How can I update my billing information?
Will I receive a refund if I cancel my subscription?
Will I receive a refund if I cancel my subscription?
Can I set up automatic payments for my invoices?
Can I set up automatic payments for my invoices?
How can I view my billing history?

Billing

I can't log into Clinials
Will my protocol data be used to train AI models?
Does your software use ChatGPT or similar AI Tools?
Are the protocols I upload on Clinials secure?
Does Clinials have an example protocol I can use?
Who has access to my information on Clinials?