Frequently asked questions

I can't log into Clinials

I have a question that's not answered here. How can I get help?

Can I invite my colleagues to collaborate on my content?

How do I sign up for Clinials?

How can I report technical issues or provide feedback about Clinials?

What kind of technical support is available for Clinials users?

Is Clinials compatible with all devices?

Can I customize the content?

What features does Clinials offer?

Who can benefit from using Clinials?

How does Clinials work?

What is Clinials?

How are hallucinations prevented in generated content?

What role does human oversight play?

How does Clinials handle contradictory information

Why is protocol extraction complex?

How does Clinials ensure digital protocol extraction accuracy?

Does your software use ChatGPT or similar AI Tools?

Does Clinials have an example protocol I can use?

Are the protocols I upload on Clinials secure?

Who has access to my information on Clinials?

Will my data be used to train AI models?
Will I receive a refund if I cancel my subscription?
Will I receive a refund if I cancel my subscription?
Will I receive a refund if I cancel my subscription?
Will I receive a refund if I cancel my subscription?
Can I set up automatic payments for my invoices?
Can I set up automatic payments for my invoices?
Can I set up automatic payments for my invoices?
Can I set up automatic payments for my invoices?
How can I view my billing history?
How can I view my billing history?
How can I view my billing history?
How can I view my billing history?

Billing

Do you share my personal information with third parties?
Do you share my personal information with third parties?
Do you share my personal information with third parties?
Do you share my personal information with third parties?
Is my payment information secure?
Is my payment information secure?
Is my payment information secure?
Is my payment information secure?
Can I access, update, or delete my personal information?
Can I access, update, or delete my personal information?
Can I access, update, or delete my personal information?
Can I access, update, or delete my personal information?
How long do you retain my personal data?
How long do you retain my personal data?
How long do you retain my personal data?
How long do you retain my personal data?